Shipping policy

Shipping Policy

At Autobahn Performance AU, we aim to process and ship all orders as quickly and efficiently as possible.

Please read our shipping policy carefully before placing an order.

Order Processing

Once your order has been placed, we will begin processing it as soon as possible.

Order processing times may vary depending on product availability, supplier processing times, and order volume.

You will receive an order confirmation after your purchase has been completed. Where tracking is available, tracking details will be provided once your order has been dispatched.

Estimated Delivery Time

Most orders are delivered within 5 to 8 business days after dispatch.

In some cases, delivery may take up to 14 business days due to factors outside our control, including:

  • courier delays;
  • public holidays;
  • supplier delays;
  • high order volume;
  • regional or remote delivery locations;
  • customs or import delays, where applicable;
  • weather events or transport disruptions.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Within Australia

Autobahn Performance AU ships to customers across Australia/ New Zealand.

Delivery times may vary depending on your location. Metro areas are usually faster, while regional and remote areas may take longer.

Shipping Costs

Shipping costs are calculated at checkout where applicable.

The final shipping cost may depend on the product size, weight, delivery location, and shipping method.

Tracking Information

Where tracking is available, you will receive tracking details once your order has been dispatched.

Please allow some time for tracking information to update after you receive your tracking number.

Delayed Orders

While most orders arrive within the estimated timeframe, delays can sometimes happen.

If your order has not arrived within 3 weeks, please contact us with your order number so we can look into it for you.

Incorrect Shipping Details

Please ensure your shipping address is correct before placing your order.

Autobahn Performance AU is not responsible for delays, lost parcels, or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details after placing your order, please contact us as soon as possible. We may not be able to change the address once the order has been processed or dispatched.

Lost, Stolen, or Damaged Parcels

Once an order has been dispatched, delivery is handled by the courier or shipping provider.

If your parcel is lost, stolen, or damaged during transit, please contact us as soon as possible and we will assist where reasonably possible.

For damaged parcels, please provide:

  • your order number;
  • photos of the damaged packaging;
  • photos of the damaged product;
  • a short description of the issue.

Contact Us

For shipping enquiries, please contact us

Please include your order number so we can assist you faster.